Customer Success Lead (Energy Platform)

Full description

Build success playbooks and partner with customers to ensure adoption, value, and renewals.

Top responsibilities

• Build onboarding and engagement playbooks • Lead executive business reviews and success plans • Track adoption, outcomes, and renewal risks

Key Benefits

Customer summit travel, wellness allowance, flexible schedule

Hiring process overview

5+ years in customer success; enterprise accounts; technical product experience; renewals and adoption ownership.